Support

Need a hand? We're here to help you get the most out of Eventsafi. The fastest way to reach us is by email — we typically respond within one business day.

Email us at support@eventsafi.com.

Getting started

• Install the extension — add Eventsafi to Chrome or Firefox and sign in with Google.
• Join your meeting — start your Google Meet as usual; the notetaker joins silently and records.
• Get your brief — when the call ends, your structured brief is ready in the dashboard.

Common questions

The notetaker didn't join my call. Make sure the meeting link is correct and that the host admits the notetaker, or add it to the calendar invite so it's admitted automatically.

Which languages are supported? Transcription works in Swahili, English, or a mix of both.

Where is my data stored? See our Privacy Policy for details on data handling and retention.

Still stuck?

Reach out at support@eventsafi.com with a description of the issue and, if possible, the meeting link or time. We'll get you sorted.